CHC represent more than 70 housing associations across Wales and are the leading voice of the social housing sector, promoting relief of financial hardship through housing construction and improvement
Business as usual was no longer an option for CHC and its members. Getting everyone ready for the challenges of tomorrow was a strategic priority.
Surfacing new and innovative ways of doing business can be difficult. Particularly at the scale of CHC and its members. They identified the following obstacles:
CHC wanted to create a culture of innovation. A space where resources pooled centrally could be leveraged to develop new approaches, fit for the future.
Even when there’s a will, behavioural change is difficult for any organisation. Making this straightforward is key to what SimplyDo, do.
With our team working closely with CHC members, we built an innovation programme that focused on solving systemic challenges within social housing. The SimplyDo platform allowed CHC to scale the programme with not only members, but tenants and the wider housing industry. The SimplyDo platform became the glue that held their innovation program together.
We saw a dramatic increase in innovative ideas being submitted. We think this is how we did it:
Our challenge creation process guides you through every step of creating great challenges. We were able to help CHC structure challenges across multiple phases.
Encouraging people to be part of innovation is key. That’s why our people + platform approach is essential. We supported CHC in creating online and offline engagement plans for all potential contributors.
With so many great ideas - many being small, yet scalable - our platform was able to automate the tracking and identification of scalable solutions - all helping to reduce the time, cost and risk associated with innovation.
Our first phase with CHC was a great success, kick-starting and powering their ‘Fit For The Future’ strategic priority.
With a new momentum and a clear understanding of trends and challenges, we launched the second phase of our program: the Home Manifesto.
By using the SimplyDo platform, CHC identified 3 key challenges to be solved in their Home Manifesto:
With the success of phase one - and the culture of innovation that’s being built - we’re confident and excited to see the next set of innovative ideas from CHC, its members and tenants.